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IT Field Service Engineer

Role: IT Field Service Engineer

Our client is seeking a Field Service Engineer to provide L1/2 desktop, server, network support to their clients based in Dublin.

Our Client has requested that all applicants should hold citizenship of EU or EEA member state OR have permission to reside/work in the Republic of Ireland without the need to obtain, renew or change the status of a Critical Skills Permit/VISA.

Role Responsibilities:

  • Support / Install and troubleshoot Hardware including Servers PCs, Laptops, , Printers, Scanners, Wireless Access Points, Door Access points, Peripherals, Telecoms, Audio Visual, cabling.
  • Level 1 and 2 Desktop, Application and Network support to Head Office and Subsidiaries users.
  • Support & installations of Business Applications and Operating Systems such as CRM, email applications [O365], Antivirus, Finance.
  • Routine maintenance and audits of hardware and software
  • Implement and maintain security roles and permissions within the organisation.
  • Ordering of Hardware, Peripherals, licenses.
  • Renew Licenses.
  • Define and Document operating procedures and workflows.
  • Manage and restore backups, archiving.
  • Support all technical calls from within the organisation and suggest new Business Applications / Business Processes.

 

Skills and Experience Required

  • Minimum 2 years' experience in a similar role: Capable of working to timelines.
  • As this is a client facing role it is essential that this hire have excellent communication skills to facilitate interaction with clients.
  • Have you installed and configured firewalls?
  • Do you have strong MS Exchange knowledge?
  • Full Clean Driver’s Licence is essential.
  • Experience of building troubleshoot servers is essential.
  • Must be a meticulous individual- paying great attention to detail and a problem solver
  • Knowledge of Windows 10, Office 365, VMware
  • Knowledge of WSUS, Active Directory.
  • Network fundamentals (LAN, TCP/IP, Wireless, File Sharing, Print Sharing).
  • Security basics, Antivirus, Firewalls
  • Excellent Communication and Troubleshooting Skills
  • Third Level Qualification in IT is desirable but not essential.
  • MCP or MCSA or CompTIA Network+ or CCNA is desirable but not essential.
  • Self-motivated and enthusiastic.

Caroline Donlon is the point of contact for this role. To have a chat or to ask any questions you may have, get in touch with her via e-mail at caroline.donlon@wgreach.com, or via phone at +353 (0) 1 +353 1 9630264

 

Description

Updated: Saturday, 19 January 2019

Role: IT Field Service Engineer

Our client is seeking a Field Service Engineer to provide L1/2 desktop, server, network support to their clients based in Dublin.

Our Client has requested that all applicants should hold citizenship of EU or EEA member state OR have permission to reside/work in the Republic of Ireland without the need to obtain, renew or change the status of a Critical Skills Permit/VISA.

Role Responsibilities:

  • Support / Install and troubleshoot Hardware including Servers PCs, Laptops, , Printers, Scanners, Wireless Access Points, Door Access points, Peripherals, Telecoms, Audio Visual, cabling.
  • Level 1 and 2 Desktop, Application and Network support to Head Office and Subsidiaries users.
  • Support & installations of Business Applications and Operating Systems such as CRM, email applications [O365], Antivirus, Finance.
  • Routine maintenance and audits of hardware and software
  • Implement and maintain security roles and permissions within the organisation.
  • Ordering of Hardware, Peripherals, licenses.
  • Renew Licenses.
  • Define and Document operating procedures and workflows.
  • Manage and restore backups, archiving.
  • Support all technical calls from within the organisation and suggest new Business Applications / Business Processes.

 

Skills and Experience Required

  • Minimum 2 years' experience in a similar role: Capable of working to timelines.
  • As this is a client facing role it is essential that this hire have excellent communication skills to facilitate interaction with clients.
  • Have you installed and configured firewalls?
  • Do you have strong MS Exchange knowledge?
  • Full Clean Driver’s Licence is essential.
  • Experience of building troubleshoot servers is essential.
  • Must be a meticulous individual- paying great attention to detail and a problem solver
  • Knowledge of Windows 10, Office 365, VMware
  • Knowledge of WSUS, Active Directory.
  • Network fundamentals (LAN, TCP/IP, Wireless, File Sharing, Print Sharing).
  • Security basics, Antivirus, Firewalls
  • Excellent Communication and Troubleshooting Skills
  • Third Level Qualification in IT is desirable but not essential.
  • MCP or MCSA or CompTIA Network+ or CCNA is desirable but not essential.
  • Self-motivated and enthusiastic.

Caroline Donlon is the point of contact for this role. To have a chat or to ask any questions you may have, get in touch with her via e-mail at caroline.donlon@wgreach.com, or via phone at +353 (0) 1 +353 1 9630264

 

Skills

Experience

3 years

Education

Third level degree

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